Service Description
Cap Revenue offers a personalised Revenue Management report for independent hotels and short-term rental properties. The service includes:
Personalised RM Report (€49.90): Analysis of your property's performance based on data you provide. The report includes KPI analysis (RevPAR, ADR, occupancy), channel mix diagnosis, 7-tier pricing grid, 30-day action plan, and 30-minute debrief call.
Monthly Follow-up (€249/month, 3-month minimum): Ongoing monthly reporting, recommendations, and support.
Complete Mission (Custom quote): Full audit, implementation support, and knowledge transfer.
Pricing & Payment
Payment is processed securely via Stripe. All prices are inclusive of applicable taxes. For follow-up services, a 30% deposit is required upon agreement signing, with the balance due upon delivery.
Delivery & Timeline
The Personalised RM Report is delivered within 72 working hours from receipt of your complete data. The report is provided via email in PDF and/or interactive HTML format.
Delivery timeline begins when the service provider has all necessary information. If data is incomplete, the timeline is paused until missing information is received.
Order Process
Orders are placed in three steps: (1) Complete the intake form on caprevenue.fr; (2) Secure payment via Stripe; (3) Receive confirmation email with instructions to send your performance data to contact@caprevenue.fr. All file formats accepted: Excel, PDF, CSV.
Right of Withdrawal
Since the service begins before the standard 14-day withdrawal period expires (with your explicit consent at purchase), you lose the right to withdraw once the report is delivered. This is in accordance with consumer protection law for digital services.
Exception: If the delivered report clearly does not match the agreed scope, you may file a complaint within 7 days. The service provider commits to reviewing all good-faith requests.
Your Obligations
You agree to provide accurate and complete information when placing your order and when submitting performance data. You confirm you are authorised to share your property's performance data. You agree to use the report solely for your legitimate business purposes and not to resell or redistribute without written permission.
Service Provider Liability
Cap Revenue provides professional analysis and recommendations based on your submitted data. However, the report is a professional recommendation, not a guarantee of results. Hotel performance depends on external factors (seasonality, market conditions, competition, implementation) beyond the service provider's control. Liability is limited to the amount paid for the service.
Your Data
Data collected during your order is used solely to deliver the requested service. It is not sold or shared with third parties. For questions about your data: contact@caprevenue.fr. See our Privacy Policy for full details.
Intellectual Property
You receive a personal use license for your report's contents. Cap Revenue's methodology, analysis tools, and expertise remain the exclusive property of the service provider. You may not reproduce, distribute, or commercialise the report without written permission.
Dispute Resolution
In case of disagreement, first contact the service provider at contact@caprevenue.fr to seek an amicable solution. These terms are governed by French law. Effective: April 2026.